Spain: the cost of refusal
The Spanish report describes a small company losing customer confidence after refusing a reported $100,000 demand linked to Soul Group. Contracts and partnerships were lost, and the company considered shutting down operations.
The report does not identify the company or provide further detail about the alleged breach.
Australia: an investigation begins
A separate report from Australia describes a technology services company reviewing suspicious activity involving an internal document repository. A message attributed to Soul Group claimed that confidential business information had been accessed.
The company began reviewing access logs, backup integrity, and potential exposure of customer information with security specialists. New reporting does not identify the sender or detail the scope of any access.
What the reports establish
The reports describe different concerns: loss of customer confidence in Spain and an ongoing investigation in Australia. Similar themes do not establish that the events share an actor.
New reporting has not connected the two incidents or identified Soul Group. A payment would not guarantee that data would be deleted or that a further demand would not follow.